Retroactive Dues/Charges

The Retroactive Dues/Charges tab enables users to view and process the records created for pending dues in the member accounts when the account status is changed from Suspended to any other account status. This is because, the dues of the suspended accounts will not be listed or processed in the Club Dues and Fees Processing tab.

Perform the following steps to view and process the pending dues and charges of member accounts:

Navigate to Membership à Retroactive Dues/Charges.

By default, the All Accounts option is selected, and all accounts with pending dues or charges are displayed in the grid. However, users can select the Specific Accounts option, search for the preferred member account using the Account Code option and click Show Details.

The records with pending dues or charges, which are specific to the selected account are displayed in the grid.

Select the account for which dues or charges must be processed from the grid and click Proceed. If the account has a credit card added as the payment method, a batch (for dues) is created in the Transaction Maintenance and/or Payment Maintenance screen for all suspended member accounts.

The batch creation process is based on the options configured in the Credit Card Information tab of the Club Membership Info screen. For more information, refer to the Processing Club Dues and Fees section in this document.

The user can also perform the following actions from the Retroactive Dues/Charges screens:

• Select multiple accounts or all accounts from the grid and process their dues and charges.

• Search for a specific account from the grid using the Search by Account option.

• Delete any record from the grid by selecting the checkbox for the account and clicking Delete. The user can also select multiple or all account records and click Delete.